We’re committed to the following privacy policies for the ‘user’ of the ‘fast delivery’ application. It affects anyone considered a ‘user’ of our services through the application or website. This describes our standards and practices in dealing with the information you provide through the channels we collect about you as a user of our product and services.

We may save, maintain, process, and/or manage the information you provide. If so, we’ll take necessary and reasonable measures to protect your information per this declaration. You are using the application or its features, meaning you agree to the privacy policy described in this declaration. If we do not have your permission or you have any concerns regarding any of the features or activities, please contact us immediately before using it. We’ll be of assistance.

Policy Scope

This policy applies to all the users of the whole platform, both the user who puts in the request and the riders or drivers who fulfil the demand or orders.

Information we collect or gather

To make our services available and usable, we collect information you provide, usage information, and information about your device. We also collect information about you from other sources, like third-party services and optional programs you participate in, which we may combine with additional information about you.

a) Information you submit to us:

While creating an account with us, we collect the information you provide us, such as your name, email address, phone number, and payment information. You may choose to share additional info with us, like your resident ID, driver’s license & vehicle registration, including your photo, if you choose to register as a delivery representative.
We collect your payment information directly or through our payment gateway services. If required, we may ask for your bank account details to disburse the amount.
You provide Ratings or feedback in the application for service quality improvement.
When you contact us or we contact you, we collect any information that you provide along with any attachments that you include through any means.

b) Information we collect during your usage:

While you select a location either pickup or delivery, fast delivery system collects location information (including GPS and WiFi data).
Background location access to help detect the accuracy and provide tracking while using the application.
Device details, IP address, internet service provider, or lead URL can be collected or analyzed.
In some cases, we may gather information about you from third parties. For example, if you do use any social media handle to log in to our platform – we may obtain your name, email, or photo in our system.
To remember your preferences, we might use automatic data gathering technology such as ‘cookies’ to optimize your experiences while using our services.
Information storage
We are committed to keeping all information you submit, or we collect in a secure and encrypted manner. Necessity measures will be taken to encrypt and secure the databases with data.

Deletion of Information

At any given moment, any stakeholder related directly or indirectly to the fast delivery platform who wishes to delete their information – should raise a ticket to execute and all information will be deleted without issues.